There are numerous duties that the Digi-CA™ Administrator must undertake to ensure the overall management of the end users and some of these duties are described below:
Enrolment Application Monitoring
Once the Original User Dataset users have all been invited to enroll for their Certificate, the TTM™ Team monitor the Digi-CA™ system for completed Certificate Enrolment Application Forms.
SLA & Certificate Policy Enforcement
All completed Certificate Enrolment Application Forms are approved or rejected according to the standard Service Level Agreement [SLA] (unless a separate SLA has been agreed for your organisation) and the Certificate Policy [CP] agreed with the Digi-CAST1™ Team.
Automated Emailing
Applications approved by the Administrator on the Digi-CA™ Control Centre will automatically issue the second email to activate the end users Certificate.
Manual Approval / Rejection of Applications
Applications that do not conform to the conform to the CP will follow the instructions of the CP that will ultimately result in the application being rejected (where the user will be asked to complete a new Enrolment Application Form) or the application will be rejected and ignored.
Rejection & Suspension Responsibilities
Other duties can include the suspension of the users Certificate for a fixed period of time or the revocation of the Certificate completely. Requests for suspension/revocation can be from the end user or the RSA for any of the following reasons:
User’s computer or storage device has corrupted the Certificate and a completely new Certificate is required.
The user’s Certificate/storage device has been temporarily misplaced and suspension until recovery is required.
Your organisation decides, for whatever reason, to suspend the user until further notice.
Your organisation decides, for whatever reason, to suspend the user until further notice.
Other scenarios too numerous to mention or document are possible, as required.
