Obligations

Our Obligations

• We shall use our reasonable endeavours to ensure that the Services are supplied with reasonable skill and diligence and in accordance with the standard Digi-Sign Service Level Agreement as published at www.digi-sign.com/sla.
• We may suspend the Services for operational reasons such as repair, maintenance or improvement of the System or in the event of a situation which we deem to be an emergency occurring and We shall notify You as soon as is practicable in relation to such. We shall use our reasonable commercial endeavours to restore the Services as soon as is practicable after any suspension.
• We shall use appropriate experienced qualified, skilled and trained personnel in performing the Services.
• We shall use our reasonable commercial endeavours to ensure that the System is adequately secured in accordance with the Proposal.

Your obligations

• You shall carry out all actions and provide all facilities, information, support, resources, suitably qualified personnel and co-operation as may be requested by Us or as may be reasonably necessary to enable Us to carry out our obligations under this Agreement.
• You shall procure that your relevant employees, officers, agents, contractors and sub-contractors co-operate fully with Us to enable Us to carry out our obligations under this Agreement.
• You shall obtain all necessary consents, licences, certificates, examinations and all other documents and pay all taxes, fees, import and export duties in connection with the your use of the Digi-CA™ System, your receipt of the Services and your activities which require the Services and You hereby undertake that you have complied and shall during the Term continue to comply with all applicable statutes, statutory instrument, regulations, directives, rules, voluntary codes, orders or bye-laws or any amendment or re-enactment thereof insofar as they related to your availing of the Services.