RA Administration Service

We pioneered the Total Trust Management™ [TTM™] in 2004 and have been offering this valuable service to our customers ever since. Under TTM™ we act as the Trusted Administrator of your Digi-CA™ and carry out all of the duties of the Administrator to your system.

There are some instances where ‘conflict resolution’ is required. Under the TTM™ service, and in accordance with the Certificate Policy [CP] agreed with the Digi-CAST1™ Team, this may escalate to your organisation for final approval/rejection. Conflict resolution may include:

• Multiple Valid Requests

• Multiple valid requests from the same user on a repeated basis that would lead the TTM™ Team to believe that some form of system misuse or abuse is being perpetrated.

There are numerous duties that the Digi-CA™ Administrator must undertake to ensure the overall management of the end users and some of these duties are described below:

• Enrolment Application Monitoring

• Once the Original User Dataset users have all been invited to enroll for their Certificate, the TTM™ Team monitor the Digi-CA™ system for completed Certificate Enrolment Application Forms.

• SLA & Certificate Policy Enforcement

Due to the many variations of Certificate delivery in the Package Method and the fact that the RSA is seeking a simple solution, we advise that you use the Process Methods for your Digi-CA™ Service Certificate deployment. There are four simple steps to the enrolment of users in the Process Method:

• Invitation E-mail

• The User receives an email invitation to enroll for their Certificate. In the email is an encrypted, single use URL.

There are two components to the exchange of data, the initial set up of the system from an agreed User Dataset and the continued updating of this Dataset. This first User Dataset is prepared by you and submitted to the TTM™ Team. Once examined, configured according and agreed, this becomes the ‘Original User Dataset’. Then there is mechanism agreed for the subsequent updating of the Original User Dataset to ensure consistent accuracy. This Dataset is the list of end users that the system will be configured with from the first day of operation:

The following is an example of a TTM™ Service that is most frequently offered to Digi-CA™ Administrators and owners. In setting up the TTM™, the following procedural issues are agreed in advance with the Digi-CAST1™ Advisory Team that help you to design the CA system that best meets your requirements:

• Certificate Revocation

There are many ways to deliver a Certificate to the end user and the Digi-CAST1™ Team will advise you on the most appropriate and practical method for your organisation. Here are some examples (from this list it is possible to ‘mix & match’ methods or to create one specific to your requirements, as necessary):

• The Process Method

The following is an example of a TTM™ Service that is most frequently offered to Digi-CA™ Administrators and owners. In setting up the TTM™, the following procedural issues are agreed in advance with the Digi-CAST1™ Advisory Team that help you to design the CA system that best meets your requirements:

• Users & User Groups

The Importance of Validations (& the delays it can cause)