Deleting an Unwanted Digi-Access™ Certificate

Instructions on how to delete an unwanted certificate

Depending on your operating system and browser version, you can delete your Digi-Access™ two factor authentication certificate using the instructions below:

Microsoft® Internet Explorer®

Mozilla Firefox

1. To view your Digi-Access™ certificate in Microsoft® Internet Explorer®, use the Tools menu (you may have to press the 'Alt' button on your keyboard to view this menu) and then select Internet Options

2. In the Internet Options dialog box, select the Content tab and then click the Certificates button

3. In the Certificates dialog box, select the certificate you wish to examine and then click the View button

4. The chosen certificate will be displayed where you will be able to see:

Here is an example of a Digi-Access™ certificate as seen in the Microsoft® Internet Explorer® dialog:

5. Once you have viewed and confirmed this is the Digi-Access™ certificate you wish to remove, return to the Certificates dialog box, select the certificate and click the Remove button

1. To view your Digi-Access™ certificate in Mozilla Firefox, use the Tools menu and then select Options

2. In the Options dialog box, select the Encryption tab and then click the View Certificates button

3. In the Certificate Manager dialog box, select the certificate you wish to examine and then click the View button

4. The chosen certificate will be displayed where you will be able to see:

Here is an example of such a Digi-Access™ certificate as seen in the Mozilla Firefox dialog:

5. Once you have viewed and confirmed this is the Digi-Access™ certificate you wish to delete, return to the Certificate Manager dialog box, select the certificate and click the Delete button